Case Scheduling and Turnaround

Turnaround is quoted per case at intake and built around your seat date — with rush available and reserved capacity for high-volume practices.

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We do not publish a single number and pretend every case fits it. A crown, a full-arch hybrid and an anterior veneer case move on different timelines, so turnaround is confirmed for your specific case when it is booked in — measured against the appointment it is for.

How scheduling works

  • Quoted at intake, not on a chart

    Turnaround is confirmed when the case is booked in, because a monolithic crown and a staged full-arch are not the same production job.

  • Built around your seat date

    Tell us the appointment the case is for and we schedule to it — and tell you before we start if it is not achievable.

  • Rush when you need it

    Rush availability and any premium are quoted when you book the case in, so an urgent case has a clear answer.

  • Recurring capacity for volume

    High-volume and multi-location practices can reserve standing capacity so cases are not competing for a slot each week.

Book a case

Get a turnaround for your case

Tell us what is coming and when it needs to seat, and we confirm an achievable timeline — or open an account so every case after is booked in with turnaround up front.

  • Turnaround confirmed at intake for the specific case
  • Rush availability quoted when you book it in
  • Reserved capacity for high-volume practices

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No call center — you hear back from the lab, not a bot.

Scheduling FAQ

Questions About Turnaround and Scheduling

Turnaround is confirmed at intake for the specific case rather than promised as a blanket number. Tell us the seat date when you book the case in and we commit to what is achievable — and flag it before we start if the date is too tight.

Yes. Rush availability and any premium are quoted when the case is booked in, so there is no guessing on an urgent case. If anything slips, you hear it from us before your front desk has to call the patient.

Yes. Multi-location groups and high-volume practices can arrange standing capacity so their cases are scheduled rather than queued. We structure it around your monthly case flow.

For DSOs and groups

Send the case with the seat date, or tell us what is coming and when. Opening an account sets you up so every case after that is booked in with your turnaround confirmed up front.

Open an account

Partner Offer

A Free Intraoral Scanner for Partner Practices

Partner with Universal Dental Lab and we place a 3Shape TRIOS 6 Wireless in your operatory — free for the length of our partnership. Scan the prep, send it in seconds, and skip impressions entirely.

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