Remakes, Adjustments and Reliability

Clear remake criteria, controlled QA and refinements handled on our bench — so cases seat predictably and the dentist's chair time stays short.

Reliability

What Dentists Can Expect When a Case Isn't Right

Every case runs through the same QA before it leaves the lab, but no lab is perfect. When something needs a remake or a refinement, you should know exactly what to expect and how quickly we turn it around. The pages below cover our policy, our bench process, and the checks behind them.

  • Case being reproduced from the original file for a remake

    Case Remakes Policy

    How we handle remakes when a case does not seat as intended — clear criteria, no runaround, and fast reproduction from your original file.

  • Technician refining contact and occlusion on a restoration

    Adjustments & Refinements

    Contact, occlusion and margin refinements handled from your notes and photos, so chairside adjustments stay minimal.

  • Finished case being checked for fit and margins before shipping

    Quality Assurance Process

    The checks each case passes before it ships — fit, margins, contacts and shade verified against your prescription.